Sony removes Cyberpunk 2077 from PlayStation Store and promises full refund on game purchases

Sony removes Cyberpunk 2077 from PlayStation Store and promises full refund on game purchases

The story of compensating PlayStation 4 and PlayStation 5 players for Cyberpunk 2077, which is impossible to play, took an unexpected turn: Sony simply removed the game from the PlayStation Store! At the same time, a campaign was announced for a full refund of funds spent on the purchase of the game. And this, in general, is a typical precedent: Sony is known for its very strict policy in this regard – not all user requests for refunds after purchasing a digital version of a game were satisfied. But now we are really talking about a large-scale campaign.

SIE strives to ensure a high level of customer satisfaction, and we will begin to offer a full refund for all gamers who have purchased Cyberpunk 2077 via PlayStation Store and want a refund. Please visit the following link to initiate the refund: https://t.co/DEZlC0LmUG.

— Ask PlayStation (@AskPlayStation) December 18, 2020

Recall that almost immediately after the release of Cyberpunk 2077, users began to complain about the game for a variety of reasons. For example, on the PlayStation 4, the frame rate in Cyberpunk 2077 drops to 15 fps, in the PlayStation 4 Pro the situation is a little better – you can see 30 fps there. And although there are no performance problems on the PlayStation 5, there are problems with all sorts of errors and bugs. Apparently, there were so many complaints from angry users that Sony’s patience quickly ran out, which resulted in the removal of Cyberpunk 2077 from the PlayStation Store.

The further fate of Cyberpunk 2077 is hazy. Sony itself says the game will not be available digitally “until further notice.” Apparently, it will still return to the PlayStation Store, then only after CD Projekt Red has done some serious work on the errors.

Sony removes Cyberpunk 2077 from PlayStation Store and promises full refund on game purchases

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