Improper installation of the second generation Ring Video Doorbell may result in fire

Improper installation of the second generation Ring Video Doorbell may result in fire

Amazon-owned Ring has announced a partial recall of its second-generation Ring Video Doorbell, which combines doorbell and surveillance cameras.

The reason for the withdrawal was reports of incidents of fire calls. According to the company, fires are related to violation of installation instructions. More precisely, using unsuitable screws that can damage the battery inside the device. The company received 85 reports of the use of inappropriate screws, resulting in 23 cases of fire and minor damage. Eight reports reported minor burns.

The recall applies to approximately 350,000 video intercoms sold in the United States between June and October 2020 and 8,700 sold during the same time in Canada. To find out if a particular device instance falls under the conditions of the recall, you need to check its serial number against the base on the manufacturer’s website. Let’s clarify that the recall does not provide for the return of the device: the consumer only has to make sure that the installation is performed in accordance with the new instructions. According to the manufacturer, if the bell is installed correctly, there is no risk or potential hazard to consumers.

Improper installation of the second generation Ring Video Doorbell may result in fire

Leave a Comment