Fresh firmware causes black screen, freezes and camera problems on some Microsoft Surface Duo

Fresh firmware causes black screen, freezes and camera problems on some Microsoft Surface Duo

Since the release of the Microsoft Surface Duo smartphone, it has experienced many different problems, but after the release of the April Android security update, the story only got worse.

The latest update for Surface Duo contained security fixes and was supposed to bring general improvements. However, for some users, the firmware is also causing the frustrating black screen error. After installing the update version 2021.314.9x, smartphone screens suddenly turn black.

Users confirm that the April update contains a bug that causes some Surface Duo devices to display a black screen in Book mode. At first, many users thought that the reason lay in the screen, but later it turned out that this was a software update error.

There have been several posts on the Microsoft forums and Reddit about this. Despite the fact that Microsoft Surface Duo is not a common device, the number of complaints continues to grow. A Microsoft employee suggested that users install the latest Microsoft Launcher. Unfortunately, according to user reports, this solution doesn’t work for everyone.

Later it became known that the black screen error was not the only one that users encountered after installing the April update. Some have reported issues with performance, responsiveness, and camera. For now, owners are advised to avoid installing the April security update.

Fresh firmware causes black screen, freezes and camera problems on some Microsoft Surface Duo

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